Terms of Service

By using BUBUSOFTWARE (the "Service"), you agree to abide by these Terms and Conditions. These terms apply to all users who purchase, access, or use our software.

You represent and warrant that:

• You are of legal age to form a binding contract with BUBUSOFTWARE;
• You have the authority to enter into this Agreement either on behalf of yourself or any entity you represent;
• Your use of the Service will not violate any applicable law or regulation;
• All information you provide to us is true, accurate, complete, and current.

2.1 License Grant

Subject to the terms of this Agreement, BUBUSOFTWARE grants you a non-exclusive, non-transferable, revocable license to use our software for personal or business productivity purposes during the term of your subscription.

2.2 License Restrictions

You shall not:

• Share or Transfer – Attempt to share, sublicense, transfer, or assign your license to any other person or entity;
• No Reverse Engineering – Reverse engineer, decompile, disassemble, or attempt to derive the source code of our software;
• No Modification – Modify, adapt, or create derivative works based on our software;
• No Redistribution – Redistribute, resell, lease, rent, or make our software available to any third party;
• Software Integrity – Our application operates externally and does not modify, interfere with, or alter system files or memory.

2.3 License Termination

BUBUSOFTWARE reserves the right to terminate your license at any time if you violate these Terms. Upon termination, you must cease all use of the software and delete any copies in your possession.

3.1 Refund Policy

For refunds please contact support. unless a mistake is made on BUBUSOFTWARE's end. Please ensure the subscription you purchase is the right one for you.

By proceeding with any purchase, you acknowledge and agree you must contact staff for a refund. Once a product has been activated, it is considered used and non-returnable; no refunds will be issued for activated products. All refund requests must be made in writing to our customer support team within 48 hours from purchase. Refund requests made after this period will not be considered.

3.2 Support Services

Technical support is provided through the following channels:

• Email Support – You can contact our support team at support@bubusoftware.com;
• Ticketing System – Available through our Discord server for authorized users;
• Response Times – Standard support tickets are typically addressed within 24-48 hours; Private customers receive priority support.

3.3 Subscription Management

Users are responsible for:

• Managing their subscription preferences;
• Keeping track of renewal dates;
• Updating payment information as needed;
• Maintaining the security of their license key.

4.1 No Liability for Account Bans

BUBUSOFTWARE is not responsible for any bans caused on your gaming accounts. By using our software, you acknowledge and accept the inherent risks associated with using third-party software in online games. You are solely responsible for any consequences that may arise from the use of our products.

4.2 Detection & Refund Policy

Refunds will not be issued if the software becomes detected by anti-cheat systems. In the event of detection:

• BUBUSOFTWARE will work to update the software as quickly as possible;
• Active subscription keys will receive additional time compensation for any downtime;
• You will not receive a monetary refund for detection-related issues.

4.3 Banned Account Refund Requests

Please understand that refund requests for banned accounts will be denied. We do not offer refunds, chargebacks, or compensation if your gaming account is banned as a result of using our software. You assume full responsibility for any account actions taken by game publishers or anti-cheat providers.

4.4 Product Status & Purchasing

The status of BUBUSOFTWARE's software is clearly updated and listed on our product pages. Before purchasing, please check the current status indicator:

• Undetected (Green) – Software is safe to use;
• Updating (Orange) – Software is being updated;
• Detected (Red) – Software is currently detected, do not use.

If you purchase while a product is down or updating, you are not entitled to a refund. Your subscription key will have additional time added once the product is back online. Please ensure the subscription you choose is right for you before completing your purchase.

The software must not be used for:

• Unauthorized Automation – Any form of automated process that violates third-party terms of service;
• Botting – Creating or operating bots that automate actions in violation of game or software policies;
• Competitive Gaming Enhancements – Using the software in competitive or ranked gaming environments where such software is prohibited;
• Illegal Activities – Any activity that violates local, state, national, or international law;
• Harmful Activities – Any activity that could harm, disable, overburden, or impair our servers or networks;
• Unauthorized Access – Attempting to gain unauthorized access to any part of the Service, other accounts, or other computer systems or networks connected to the Service.

5.1 Data Collection

We collect minimal personal data required for service provision, including:

• Email address (for account management and communications);
• License key and subscription status;
• Payment information (processed securely through third-party payment processors);
• Basic usage statistics and diagnostic information.

5.2 Data Security

We implement reasonable security measures to protect your information:

• All transactions are securely processed through industry-leading payment gateways;
• License keys and personal data are stored in encrypted format;
• We regularly review and update our security practices.

5.3 Third-Party Services

Our Service may integrate with or use third-party services. Your use of such services is subject to their respective terms and privacy policies.

6.1 Subscription Plans

We offer several subscription options, including:

• 30-day access
• 90-day access
• 1-year access

The specific features included with each plan are described on our website.

6.2 Payment Terms

All fees are payable in advance according to the subscription plan you select. All payments are non-refundable except as expressly stated in these Terms.

6.3 Subscription Renewal

Subscriptions do not automatically renew. You must manually purchase a new subscription before your current subscription expires to maintain uninterrupted access.

6.4 Pricing Changes

We reserve the right to adjust pricing for our services. Any price changes will be communicated in advance and will not affect already paid subscription periods.

All right, title, and interest in and to the Services, including all intellectual property rights, are and will remain the exclusive property of BUBUSOFTWARE and its licensors.

7.1 Ownership

The Services are protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. All content, features, and functionality of the Services are owned by BUBUSOFTWARE, its licensors, or other providers.

7.2 Trademarks

The BUBUSOFTWARE name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of BUBUSOFTWARE or its affiliates. You must not use such marks without the prior written permission of BUBUSOFTWARE.

7.3 Feedback

If you provide any feedback, suggestions, or ideas about our Services, you grant us an unlimited, irrevocable, perpetual, sublicensable, transferable, royalty-free license to use such feedback for any purpose without compensation to you.

BUBUSOFTWARE reserves the right to update these terms at any time. When we make changes, we will update the "Last Updated" date at the top of these Terms.

We encourage you to review the Terms periodically to stay informed of our updates. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes.

For material changes, we may provide additional notice, such as an email notification to the email address specified in your account, or through a notice on our website before the changes become effective.

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of the United Kingdom, and you consent to the personal jurisdiction of such courts.

If any provision of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, such provision shall be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions shall continue in full force and effect.